Lock Away cares about your privacy and is committed to protect the privacy and confidentiality of personal data we collect when you visit our website. This policy explains our privacy practices for lockaway.wpengine.com and its associated websites (collectively, the “Website”) and the services provided by Lock Away Full Service, LLC, a Texas limited liability company (“Lock Away,” “us,” or “we”).
- Disclosure of Personal Information
Personal information we gather is for internal use only and we will not release this information to anyone outside Lock Away (except to third party service providers to Lock Away who perform functions on our behalf, but in such event personal information will only be shared to the extent reasonably necessary to perform their functions and they will not be authorized to use it for any other function), unless you have consented to such disclosure.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, we may disclose your information to a relevant authority. This may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. In particular, we may release the information we collect to third parties when we believe it is appropriate to comply with the law, to enforce our legal rights, to protect the rights and safety of others, or to assist with industry efforts to control fraud, spam or other undesirable conduct.
- Information We Collect
Active Collection of Information
Personal information may be collected in a number of ways when you visit the Website. We may collect certain information that you voluntarily provide to us which may contain personal information. For example, we may collect your name, driver’s license number, date of birth, social security number, address, telephone number, or email address when you register, sign up for our services, or contact us by e-mail. If your personal information changes, you may correct or update your information by emailing [email protected] or by calling 210-876-2777.
Passive Collection of Information
When you visit the Website, some information may be automatically collected. For example, it is standard for your Web browser to automatically send information to every Web site you visit including ours. Such information includes your computer’s Internet Protocol (”IP”) address, access times, browser type and language, and referring Web site addresses. We may also collect information about your usage and activity on the Website.
When you visit our Website, our server logs your IP address, the time and duration of your visit, and the time and duration of the pages on our Website you view. If you arrive at our Website by clicking a paid advertisement (including a paid search engine result) or a link in an email, then we will capture information that tracks your visit from that link. If you arrive at our Website by clicking a non-paid source, such as link in a non-paid search engine result or an unsponsored link on another website, we may capture information that tracks your visit from that source, to the extent we are able to do so. We may also capture information about your computer system, such as your browser type and operating system.
Links to Third Party Websites
We will not intentionally collect or maintain, and do not want you to provide, any information regarding your medical or health condition, race or ethnic origin, political opinions, religious or philosophical beliefs or other sensitive information.
Children’s Online Privacy Protection
Our services are not designed for or directed to children under the age of 13, and we will not intentionally collect or maintain information about anyone under the age of 13.
- How We Use You Information
We may use your personal information to conduct a background check, which may include a credit check before an order for services is executed, anytime during the term of your contract with Lock Away, or in conjunction with collection of delinquent funds.
We will also use your personal information to send information about the products and services offered by Lock Away and its affiliates and to get in touch with you when necessary. We also use the information we collect to improve the Website and our services and to prevent or detect fraud or abuses of our Website and to enable third parties to carry out technical, logistical or other functions on our behalf.
We use web visit information to measure interest in and develop our web pages and marketing plans, customize the content you view on your web visits based on your activity on past visits, and administer our Website.
We use the visitors’ IP address to help diagnose problems with our servers, and to administer our Websites.
When you sign up for our services or otherwise submit your email address to us, we will use your email address to send you internal communications from Lock Away, Website updates, or informational and service-related communications. If you do not wish to receive email communications about our services, you can opt-out of these communications by clicking “opt-out” at the bottom of the email, contacting us at 210-876-2777, or writing to us at [email protected] to have your name removed from our distribution lists.
Lock Away has implemented and follows industry standard measures to protect against unauthorized access to and unlawful interception or processing of personal information. If you use a password on the Website, you are responsible for keeping it confidential. Do not share it with any other person. If you believe your password has been misused, please notify us immediately. Unfortunately, no data transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot ensure or warranty the security of any such personal information.
- Notice of Changes
We may update this policy from time to time. If we believe that the changes are material, we’ll let you know by email, postal mail, or SMS. That way you can decide whether you want to continue using the Website. Changes will be effective 30 days after notice is given. It is your obligation to review the notice. Your continued use of the Website will constitute an acceptance of the change.
- Legal Disclaimer
We may disclose your personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with legal process served on Lock Away. As such, we cannot ensure that your personal information will not be disclosed to third parties. For example, we may be legally obligated to disclose information to the government or third parties under certain circumstances, or third parties may circumvent our security measures to unlawfully intercept or access transmissions or private communications.
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